A technocrat with around 20 years of diverse experience in the areas of Programming, Solution Implementation, Business Analysis, Project Management, Service Desk Support, MIS Reporting, Software Quality Assurance and Application Support in Healthcare and Engineering / Manufacturing domains.
A Graduate in Computer Science with Post Graduate Diploma in Computer Applications and Business Management, along with other certifications in ITIL, Business Analysis & Project Management.
I am currently working as a Senior Business Analyst in Pentair Valves & Controls, Halol - Vadodara, Gujarat, since last 9 years - current role consists of being an integral partner with the business assisting in supporting “Symco Business Application”, managing changes & enhancements / customizations, managing SQL Database Administration, bringing a business-focused IT organization that anticipates business needs and proactively seeks opportunities for advancing business goals.
Previously worked in Pakona Engineering India Pvt. Ltd. & Bayer Diagnostics India Ltd., as a System Officer – started career in 1996 as a Programmer / System Administrator in Norris Medicines & Cadila Pharmaceuticals, Ankleshwar – Gujarat, with experience in managing various ERP’s, maintaining in-house developed software’s, Helpdesk & Infrastructure related activities and improvement in overall IT Operations.